FAQ

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX, Apple Pay).

How secure is my online order?

When you buy online with your credit card, all your information is entered into an SSL-secured web page.

Your information is then SSL encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved.

Your credit card information is not stored on our servers.

I still haven't received my order yet. What is taking so long?

We apologize for the delay.

Sometimes international shipping may take longer than expected due to customs clearance.

However, you can track your order and see what it is at any time.

If you still feel that you need help tracking your package or would like to inquire about your package, please contact us by email at contact@huggyplaid.com

How long does it take to receive my delivery ?

Products are delivered in an average time of 7-10 work days ( this delay is preventive because of the possible instability linked to COVID 19 ). Of course it's very likely that you will receive your huggyplaid much sooner.

What should I do if my question is not answered here?

If you have additionnal questions that are not answered in our FAQ, you can contact us at contact@huggyplaid.com our team will answer you as soos as possible !